Privacy Policy

Effective Date: 10/01/2025
Last Updated: 17/01/2025

Welcome to the "NOT FLY" mobile application (the "App"), operated by ELECTROBOTIC MANUFACTURING PRIVATE LIMITED ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our App and services.

Your privacy is important to us, and we are committed to safeguarding your information in compliance with applicable laws, including the Information Technology Act, 2000, Drone Rules, 2021, and Digital Personal Data Protection Act, 2023. By using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Personal Information

We may collect personal information such as:

  • Name, email address, and phone number when you create an account.

  • Government-issued identification details (e.g., Aadhaar, PAN) for regulatory compliance.

  • Billing and payment information for purchases made within the App.

1.2 Device and Usage Information

We collect:

  • Device details, such as operating system, device type, and App version.

  • IP address and log data, including date and time of access.

  • Usage patterns, such as pages viewed and features accessed.

1.3 Location Data

With your consent, we collect precise location data to:

  • Enable navigation and flight operations of drones.

  • Ensure compliance with geographic restrictions and legal requirements.

1.4 Drone Data

Data generated through drone operations, including:

  • Flight logs (altitude, GPS location, route, and duration).

  • Media captured (images and videos) by drones, subject to your consent and settings.

1.5 Sensitive Personal Data

Where required by law, we may collect sensitive personal data (e.g., biometric data) with your explicit consent.

2. How We Use Your Information

We use your information for the following purposes:

2.1 Service Delivery

  • To operate, maintain, and enhance the App’s functionality.

  • To manage drone operations, including flight authorizations and logging.

2.2 Compliance

  • To adhere to regulations under the Drone Rules, 2021 and other applicable laws.

  • To provide mandatory reporting to authorities, including the Directorate General of Civil Aviation (DGCA).

2.3 Communication

  • To respond to your inquiries and provide customer support.

  • To send service updates, notifications, and marketing communications (where permitted).

2.4 Analytics and Improvements

  • To analyze usage patterns for performance monitoring.

  • To improve the App’s features, security, and user experience.

2.5 Legal and Security Requirements

  • To detect and prevent fraudulent activities or unauthorized access.

  • To comply with legal obligations and resolve disputes.

3. Sharing Your Information

Your information may be shared with third parties under specific circumstances:

3.1 Government Authorities

  • We may share your data with law enforcement, regulatory bodies, or other government authorities as required by law.

3.2 Service Providers

  • Trusted third-party vendors who provide services such as cloud storage, analytics, or payment processing, subject to confidentiality agreements.

3.3 Business Transactions

  • In case of a merger, acquisition, or sale of assets, your information may be transferred to the relevant parties.

3.4 Consent-Based Sharing

  • With your explicit consent, we may share your data for other purposes not covered above.

4. Data Security

We employ industry-standard measures to protect your data, including:

  • Encryption of sensitive information during transmission and storage.

  • Secure access controls to prevent unauthorized access.

  • Regular security audits and vulnerability assessments.

While we strive to protect your information, no method of data transmission or storage is completely secure. You use the App at your own risk.

5. Your Rights

As a user in India, you have the following rights:

5.1 Access and Correction

  • You may request access to your personal data and ask us to correct inaccuracies.

5.2 Data Deletion

  • You may request the deletion of your personal information, subject to legal or regulatory obligations.

5.3 Consent Withdrawal

  • You may withdraw consent for data processing where applicable.

5.4 Complaint Filing

  • You have the right to file a complaint with the Data Protection Authority once established under the Digital Personal Data Protection Act, 2023.

To exercise your rights, contact us at ‪+91 9104161995‬

6. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Regulatory flight logs and compliance-related data may be retained for periods mandated under Indian law.

7. Children’s Privacy

The App is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children without parental consent.

8. Third-Party Links and Services

The App may contain links to external websites or services. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

9. International Data Transfers

If your data is transferred outside India, we ensure it is protected under legally recognized frameworks, such as contractual agreements or equivalent safeguards.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via the App or other communication channels.

11. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, you may contact us at:

ELECTROBOTIC MANUFACTURING PRIVATE LIMITED
Email: connect@electrobotic.in
Phone no - +91 9104161995‬
Address: - E/302, Riddhi Towers, Nr. Lotus School, Satellite, Ahmedabad, Gujarat, 380015

Acknowledgment
By using the App, you acknowledge that you have read, understood, and agree to this Privacy Policy.